| Company | Wipro |
| Job Role | Service Desk Administrator |
| Experience | 0 – 1 years |
| Qualification | UG/PG |
| Industry | IT Services & Consulting |
| Location | Hyderabad |
| Salary | Not Disclosed |
| Work Type | Full Time |
| Primary Skills | Communication Skills |
| Apply | Click here to apply |
About company:
Wipro Limited is a worldwide leader in IT, consulting, and business process services.
With a strong focus on innovation and sustainability, Wipro is a leading player in the IT industry.
Job Description:
As a Wipro Service Desk Administrator, you will be responsible for providing technical support and assistance to end-users within the organization. You will ensure the smooth operation of the service desk and resolve any IT-related issues efficiently.
Responsibilities:
Address service desk inquiries promptly and efficiently.
Troubleshoot and resolve technical issues
Escalate complex problems to the appropriate teams
Maintain accurate records of all service desk interactions
Collaborate with IT teams to ensure seamless and continuous operations.
Qualifications:
Bachelor’s degree in Computer Science or related field
IT certifications such as CompTIA A+ or Microsoft Certified Professional are a plus
Skills:
Strong technical skills in IT support
Excellent communication and customer service skills
Problem-solving abilities
Ability to work under pressure and meet deadlines
